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call queues
asked in Audit Call Recording on Call Queues
A few of my users have had an issue where they get an alert that automatic call recording has been enabled for a call qu...
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Nov 10, 2020 at 9:52am
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asked in Can't update Call Queue Presence
I am logged into a Super Admin account and my application has the EditPresence permission turned on. However, whenever I...
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Oct 22, 2020 at 12:32pm
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asked in CallQueuePresence Feature Not Available
When trying to access the API for call queue presence we are getting a Forbidden response with error code "BIL-103&...
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Oct 14, 2020 at 5:01pm
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asked in Greeting After Automatic Call Recording
In a call queue, is there any way to set up a greeting to play after a call has been picked up and the automatic call re...
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Sep 17, 2020 at 4:20pm
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asked in Call Queue Voicemails
Hi RingCentral, please enable the feature on the new app where the call queues can receive voicemails through the App in...
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Sep 3, 2020 at 9:18am
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asked in User to chose which call que is on
On the Mobile app each user should be able to turn on and off each call que they are apart of. ...
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Aug 12, 2020 at 7:23am
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